Work Environment Assessment Template

 

Summary of Results – Clark Healthy Workplace Inventory On the Clark Healthy Workplace Inventory, my present employer received an 84, indicating that it is in good health. Because I work for a large firm that values customer loyalty and health care, I agree with this conclusion. We don’t simply work relentlessly with our patients on a one-on-one basis; we also work well together. This is required in order to succeed.

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Identify two things that surprised you about the results. Also identify one idea that you believed prior to conducting the Assessment that was confirmed. Transparent, straightforward, and polite communication is practiced at all levels of the company.

Teamwork and collaboration are promoted and evident

So my idea is to emphasis on TeamSTEPPS which is a research-based teamwork method that aims to increase communication and collaboration skills, as well as care and safety.

 

What do the results of the Assessment suggest about the health and civility of your workplace? To enable nurse managers to build civic work cultures, there is a need for leadership development. All members of the organization must receive intentional and continuing education focused on raising awareness about incivility, its influence on individuals, teams, and organizations, and, most importantly, its consequences on patient care and safety in order to develop and maintain a healthy workplace.

 

Briefly describe the theory or concept presented in the article(s) you selected.

Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.

DESC is a component of TeamSTEPPS, an evidence-based teamwork approach that aims to improve communication and teamwork skills, as well as safety and quality of care. The DESC paradigm, combined with mental practice, is a powerful tool for dealing with particular cases of incivility.

It contains 4 steps that addresses incivility

D: Describe the scenario in detail.

E: Expressing about your issues.

S: State a list of other options.

C: Consequences that have been stated.

This steps helps address uncivil workplace encounters

 

Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples. This discourse requires that we be well-prepared, talk confidently, and use appropriate terms. We can break the quiet that surrounds incivility in this way. These meetings will be more effective if we’re well-prepared with tools like the DESC model—and if we’ve practiced the essential abilities until they’re flawless. Communication, conflict resolution, and problem-solving skills are more vital than ever before. Healthcare workers must focus on our larger purpose—providing safe, effective patient care while interacting politely with one another—for the benefit of patient safety. Physicians and nurses may clash due to differences in socialization and educational experiences, as well as a perceived power imbalance. Example An uncivil encounter between Alice, a nurse manager, and Kathy, a staff nurse, is shown in the following scenario.

“Hey Kathy, I just got word that Nicole called in sick, so you’ll have to fill in for her.” We’re completely short-staffed, so you’ll have to remain. You may not agree with the decision, but it is what it is.”

Kathy is unable—and, to be honest, unwilling—to work two shifts. She’d planned to spend time with her family this evening, despite her exhaustion. She has also worked three more shifts this month. She decides that instead of scheduling a meeting with Alice later in the week, she needs to deal with this matter right now.

Here’s an example of how she could apply the DESC model with her boss.

“Alice, I understand the need to cover the unit due to Nicole’s illness,” she says. We’re all in agreement that having enough staff is critical for patient care.”

“I’m exhausted, and I’m less prepared to provide safe, high-quality care because I’ve just covered previous shifts,” explain.

“I understand that it is your obligation as manager to ensure that we have appropriate workers for the upcoming shift,” you say. But, because I’m unable to work an additional shift today, I’d like to discuss options.”

“Let’s work together to discuss alternatives for covering Nicole’s shift,” says the consequence. It’s critical that I have a say in decisions that affect me.”

 

General Notes/Comments I suppose that if we start listening to one another again, we can transform the world. Simple, honest, human conversation…a chance to speak, be heard, and listen well to each other also be heard, and to listen well to one another rescue the planet in the end.

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