What communication strategies should be considered when managing a crisis?

This week, we have a better understanding on how a crisis could be somewhat unexpected and unpredictable. For your Unit 3 Complete assignment, write a narrative essay (minimum 1200 words) in which you will address and discuss the questions and statements listed below. Use at least three scholarly sources (including the textbook) and remember to demonstrate a thorough understanding of any external reading assignments, the READ and the ATTEND sections in your essay. You are required to cite your sources in the current APA format.

  • What strategies should be enacted at the beginning of a crisis? Is there a one-size-fits-all strategy for every crisis? Defend your answer.
  • Effective leadership is necessary during a crisis. Do you agree or disagree? What leadership traits would you want to see during a crisis from your Crisis Management Team leader?
  • Explain the 7-step decision making process that should be used during a crisis. Are there additional steps that should be considered?
  • How has technology changed how organizations now communicate with their employees and the local community? What communication strategies should be considered when managing a crisis?

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