The Process of Giving Feedback

1.The _________ ________ is a model developed by Joseph Luft and Harry Ingham, two American psychologists, which can be used to illustrate the process of giving feedback.

Feedback Loop

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Mendali Grid

Psychological Contract

Johari window


2.Helpful feedback is ( _____________). In many circumstances people seek feedback. However, although they want to know, they may be fearful of finding out.

(solicited rather than imposed)

(mysterious and causes questioning)

(given so as not to be noticed)

(sandwiched between criticism)


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