The Case Study: Opening Your New Dunkin’ Donuts Locations paper

You have been the manager of a Dunkin’ Donuts store in the Midwest  for the past two years. The store is owned by a Dunkin’ Donuts  franchisee who owns 20 other Dunkin’ Donuts locations. Your employer  took an employee inventory and examined all current employees. It has  been noted by the owner that you have a highly successful track record.  You have been recognized for doing an exceptional job staffing, leading,  training, coaching, and managing people. You have been recognized for  successfully managing all key components of your store and have  successfully managed key business drivers such as cash, profits, growth,  asset utilization, and people. In regards to the metrics that are used  to measure their stores for sales, quality, and customer service, your  store is the top performing store in their system.

Congratulations! You have just been promoted to district manager! The  Dunkin’ Donuts franchisee sees your growth potential and the growth  potential in your geographic area. The owner now has committed  significant capital and plans to open five new locations over the next  two years. You will be given complete autonomy, authority, and  responsibility to structure, staff, and operate these five new  locations. You will be playing a key role in this expansion for growth.

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For this assignment, you will prepare a four to five-page paper in  which you explain your chosen job design and organizational design as  the new District Manager for Dunkin’ Donuts.


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