Relationship between the organization and the customer

Relationship between the organization and the customer

A customer relationship model attempts to enhance the relationship between the organization and the customer. The goal is to improve customer loyalty while identifying any potential opportunities.

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In this week’s assignment, please find a local healthcare organization that specializes in treating specific patients (ex: cancer, pediatrics, catastrophic injuries) or illnesses (Any in the U.S). Research the organization, and build a Customer Relationship Model for the organization.

The assignment must be submitted in a PowerPoint format (maximum 5 slides) and explains the needs of the customer.

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