Key Organizational Capabilities

1. As an individual, pick ONE of the Key Organizational Capabilities to      focus on from Column 1 in the table below.
   1. Deliver project management support throughout the       organization to support team projects
2. Next, pick a company that the Key      Organizational Capability you chose in Step 1 applies to.
   1. Amazon
3. Determine the Key Pivot Positions and How      you Would Design Other Key “People” Features (Columns 2 and 3)      for your chosen Key Organizational Capability.
4. Write a paper that explains in detail the      determinations you made in the steps outlined above.

 

 

1. As an individual, pick ONE of the Key Organizational Capabilities to focus on from Column 1 in the table below.

1. Deliver project management support throughout the organization to support team projects Selected from the table below

2. Next, pick a company that the Key Organizational Capability you chose in Step 1 applies to.

1. Amazon <- company to focus the number one on

3. Determine the Key Pivot Positions and How you Would Design Other Key “People” Features (Columns 2 and 3) for your chosen Key Organizational Capability.

4. Write a paper that explains in detail the determinations you made in the steps outlined above.

Key Organizational Capability from Strategy or Important Structure/Process feature (Choose ONLY ONE)	Key Pivot Positions (Those few, targeted roles and skill sets in the new organization that will have a disproportionate impact on results)	How You Would Design Other Key “People” Features (Talent Management, Learning & Development, Performance Feedback)
Develop new product ideas
Ensure an exceptional customer experience in our retail stores
Ensure that we produce products at the lowest cost
Expand our products into new geographic markets
Coordinate best practices across global lines
Deliver project management support throughout the organization to support team projects
Sell packaged solutions of bundled products to meet unique customer needs
Push decision making down to cross functional teams
Ensure that customer services professionals are familiar with solutions to common customer problems (troubleshooting)