Goal Setting

1. What are the primary purposes of goal setting? Discuss SMART goals, providing at least one specific example of each of these 5 categories.

2. How do key performance indicators (KPIs) influence performance management systems? Provide examples.

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3. Discuss the types of biases that may impact performance information. Give some examples.

4. Refer to the case study, Boosting Team Performance with Data Science at Google. Is the research process described in this case study effective in improving organizational performance? What skills would you need to carry out similar research in your organization?


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