Customer Service

A customer service representative at an electronics store is surfing the Internet using one of the store’s display computers. She accesses a web site that shows graphic images of crime scenes. Meanwhile a customer passes by noticing the images and becomes offended. Another customer service representative is behind the counter, using the store’s computer to access the company customer database. A female customer asks him why he is laughing. He turns the computer screen around to show her the record of another customer owing more than $10,000. Is there anything wrong with these activities?

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