Benchmarking and Quality Improvement

As part of any quality improvement process, healthcare organizations will gather data from both internal and external sources to use for comparison to their own data. This process is known as benchmarking. Leaders use benchmarking to learn where an organization is performing well against its peers, and where it needs improvement. In this 8-10 page (not including cover sheet, abstract, or reference list) APA-formatted paper, students will compare and contrast the internal and external benchmarks used by healthcare organizations for any quality improvement initiative. As part of this compare and contrast exercise, students must discuss the value of benchmarking in a healthcare organization and how this process may be used to improve access to and quality of healthcare. A minimum of eight (8) professional references must be included.

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